Questions! Ask ‘em.

Don’t see the answer you need? Drop us a note!

Who exactly is running this place?

Why, that would be Megan M. (that is, Megan Elizabeth Morris). Megan keeps a deliciously divergent think tank blog on Ideaschema.org, if you want to get a feel for the kinda gal she is. Ideaschema (and before it, That Idea Blueprint Girl) has been our way of coalescing the work we’ve been doing since 1999 into one highly useful, easily marketable pastime that we can enjoy the hell out of — and use to help lots and lots of people.

If you want to know a little more about her and the kind of crazy shit she engages in, you can read on here.

What Should I Expect?

Follow-Up: When you order any solutions from Ideaschema, you’ll get an email within 48 hours or so asking for your parameters. (You can get us rolling faster by emailing them right away.)

Gathering Information! In your first email, give us some information about what you’re looking to accomplish. This is the best way for us to choose a course of action and figure out the best solution for you. We might ask you questions if we need more information or clarification, but if the schedule isn’t already full, chances are we’ll launch in and start problem-solving right away. We like getting right to work. ;}

Scheduling: Sometimes the schedule is packed. If this is the case, we’ll let you know about when you should hear back from us — especially if we need some creative time in order to come up with ideas for you. It can often take a few days or even a week for things to gel, depending on what you need. If our schedule affects the timeline, you can be sure we’ll let you know!

What Exactly Will I Get?

This varies widely on a case-by-case basis, simply because everyone’s needs are different. If we’re consulting by email, you’ll have a nice long text conversation to refer back to. If we consult by phone and you have the ability to record the call, by all means do — it will make implementing our decisions a lot easier once we’re done! If you have particular needs that you want to make sure get taken care of, tell us up front and we’ll make sure we can provide it for you before we move forward.

What About Refunds?

We don’t really do refunds if we feel that we’ve offered valuable feedback and resources. We do sometimes refund payments under certain circumstances and at discretion if we feel we can’t help you out — idea generation and creativity in general is a funny business and it’s very important to us that you get something you can work with out of our interaction. If you find yourself unhappy, we really do care — and we should talk about it to see if we can find a solution. If that’s your situation, email Megan M. and we’ll work it out. We’re on the same side (I promise) and if there’s anything at all we can do, we will surely do it. We generally like you people. :}